Food for thought
What we're learning from the hospitals we work with, and what we're building because of it.
Food service software isn't a diet office problem
A GI resident ran down the hall to stop a meal tray for a patient who needed to be NPO. Why the gap between a diet order and a tray is a length-of-stay problem the whole hospital owns.
Charlton Field · Sep 22, 2026A $9,000 quote just to diagnose a menu issue
A hospital was quoted $9,000 to diagnose a menu issue, before any fix. When the software decides what a patient can safely eat, a support delay is a patient safety problem.
Charlton Field · Jul 21, 2026The most common vulnerability in hospital food service isn't the software
Most hospital food-service software depends on one irreplaceable person. We designed Banquet not to.
Nivi Jayasekar · Jul 9, 2026Why the boring data work is what makes the flashy AI safe
A hospital's pesto swap nearly reached nut-allergic patients. Why clean ingredient and allergy data is the layer that makes AI safe in hospital food service.
Nivi Jayasekar · Jul 2, 2026From a year to weeks: how we rebuilt hospital data onboarding
Most of an onboarding's time goes to data, not training. Here's how AI-assisted data import helped bring a health system live in about ten weeks.
Nivi Jayasekar · Jun 25, 2026We released floor stock and guest trays today and didn't bill our customers for either feature
We turned on floor stock and guest trays for every hospital already live on Banquet, with no new module, contract, or bill. The key is integration.
Maddie Cottingham · Jun 8, 2026What CMS’s QSSAM-26-03 means for nutrition compliance, survey readiness, and operational workflows in hospitals
CMS just raised the bar on hospital nutrition compliance with QSSAM-26-03. Here's what changed, and how to stay survey-ready.
Nivi Jayasekar · Jul 7, 2025The Tariff-Proof Kitchen: A Resilience Playbook for Hospital Foodservice
Discover cost-saving strategies for managing food tariffs in healthcare and future-proof your kitchen
Charlton Field · Apr 29, 2025Reimagining Food Service as a Driver of Health: Banquet’s $4.5M seed round and the Future of Nutrition
We’re excited to share how Banquet Health is partnering with hospitals to build smarter tools, so meals can do more for patients, staff, and the bottom line.
Nivi Jayasekar · Oct 30, 2024Elevating Foodservice Through Leadership: A Conversation with Future Horizon Award Winner, Kaitlyn Greb
Dive into this exclusive interview with Future Horizon Award winner Kaitlyn, where she shares powerful leadership strategies that helped her navigate crises, like the Texas freeze and the pandemic.
Nivi Jayasekar · Sep 13, 2023AHF Findings: Alleviating Burnout & Other Top Healthcare Challenges
Less than a year into our launch, the AHF conference was an excellent opportunity for the Banquet Health team to connect face-to-face with hospital nutrition teams, engage with healthcare.
Nivi Jayasekar · Jun 23, 2023Driving Excellence through Patient Feedback
Aggregating and responding to patient feedback has never been more crucial. At Banquet Health, we collaborated with Food and Nutrition Directors to develop software that empowers patients to be.